Issue Noted in DNN Event Logs - General Exception Error

Jan 17, 2012 at 1:06 PM


Received the following error in the DNN event logs this morning; this page has a contact us type form using helerlein_Form.

Any ideas?

  Thanks.. -Jeff

DNN PE v6.1.2;.helferlein Form v2.2.6; helferlein BabelFish v1.1.2

DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
InnerException: Index was outside the bounds of the array.
Method: System.Array.InternalGetReference
Message: System.IndexOutOfRangeException: Index was outside the bounds of the array. at System.Array.InternalGetReference(Void* elemRef, Int32 rank, Int32* pIndices) at System.Array.GetValue(Int32 index) at helferlein.DNN.Modules.Form.Business.FormSubmissionInfo.GetItemFromXml(XmlReader xmlReader)

Jan 20, 2012 at 12:38 PM


any idea under what circumstances this happens?

Best wishes


Jan 24, 2012 at 1:43 PM

Sorry, I don't.  It just seems like it happens once in a great moon.  There were entries for yesterday in the event logs, and sadly the page which has this contact form isn't visited very often.

I'll keep you posted.  Thanks.. -Jeff